Bug #38389

Random crashes

Added by Astellar Flash 11 months ago. Updated 8 months ago.

Status:NewStart date:08/12/2018
Classification:Public ItemDue date:
Assignee:-% Done:

0%

Category:-
Target version:-
Found In Version:Public Bug Reports - 2.5.16.6

Description

Hi.
There is no clear STR but the game crashes very often, attached 3 crash dumps which happen within 15 min.

Hardware spec:
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Installed Physical Memory (RAM) 16,0 GB
NVIDIA GeForce GTX 1050 Ti Driver NVIDIA 398.82
SSD 250Gb

Additional information - there is no any additional addons, just clean version from Steam.

baldur_crashes.zip (56.8 KB) Astellar Flash, 08/12/2018 09:20 AM

baldur_2117156_crash_2018_8_14T21_53_48C0.zip (18 KB) Astellar Flash, 08/14/2018 05:54 PM

000000001-ast.zip (74.9 KB) Astellar Flash, 09/11/2018 05:17 PM

baldur_2117156_crash_2018_11_3T12_52_51C0.mdmp (54.4 KB) Anton Shvyrkov, 11/03/2018 08:58 AM

000000000-Автосохранение.7z (199 KB) Anton Shvyrkov, 11/03/2018 09:00 AM

dump.2.5.16.6.0000.7z (815 KB) Anton Shvyrkov, 11/03/2018 09:01 AM

History

#1 Updated by Richard Hilton 11 months ago

Hello
Do you have Steam cloud saves enabled (within the game select Options then Gameplay and Enable Cloud Saves lit). If so, does disabling this function make any difference.

Thanks

#2 Updated by Astellar Flash 10 months ago

Do you have Steam cloud saves enabled (within the game select Options then Gameplay and Enable Cloud Saves lit).

I guess yes, I didn't change any settings so they are default ones.

If so, does disabling this function make any difference.

I'll try.

Meanwhile I've run the game in Linux (via Steam) and face no crashes, details below:

DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS"
Video driver: nvidia 390.48

BTW in linux Steam cloud saves enabled.

#3 Updated by Astellar Flash 10 months ago

Do you have Steam cloud saves enabled (within the game select Options then Gameplay and Enable Cloud Saves lit). If so, does disabling this function make any difference.

Yes, it was enabled and disabling didn't help. The game crashed in ~1 min after load:
1. Load the save.
2. Point character to some location.
3. Make a quick save (successful one).
4. Select another character.
5. Crash.

JIC attach a fresh dump with disabled Steam cloud sync.

#4 Updated by Keith Marshall 10 months ago

Just noticed your ticket myself. If you happen to have a save file for the problem I would be happy to look into it. There doesn't seem to be one attached to your post.

#5 Updated by Astellar Flash 10 months ago

Hi,

Just noticed your ticket myself. If you happen to have a save file for the problem I would be happy to look into it. There doesn't seem to be one attached to your post.

Pls find save file in attach.

#6 Updated by Anton Shvyrkov 8 months ago

The same problem.
Cloud savings and antivirus disabled, game run as administrator.

Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s)
OS Name Microsoft Windows 10 Home
Version 1809
Installed Physical Memory (RAM) 16,0 GB
NVIDIA GeForce GTX 1050 Ti Driver NVIDIA 416.34

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